Contact Geeky Bot

Get the right help for
your WooCommerce store.

Ask about product setup, Commerce Pro licensing, compatibility, billing, or a problem you can reproduce. Never send passwords, full API keys, or customer payment information.

Existing customers

Product support

Send the plugin versions, WordPress and WooCommerce versions, exact steps, and any safe error message that helps reproduce the issue.

Before purchase

Sales and licensing

Ask which site license fits, how staging activations work, or whether a planned Commerce Pro workflow is supported.

Self-service

Documentation

Use the setup guide for installation, provider connection, store knowledge, testing, privacy, and Commerce Pro activation.

Send a message

Describe the goal or problem clearly.

Good context helps us answer without requesting access to your live store.

  • Your site URL, when safe to share
  • Geeky Bot and Commerce Pro versions
  • WordPress, WooCommerce, and PHP versions
  • Expected result and actual result
  • Steps that reproduce the issue
  • Screenshots with private values hidden
Security: Do not include passwords, secret keys, complete license keys, customer records, payment details, or database exports in this form.
Before contacting support

Three checks that solve many setup issues.

01

Confirm catalog data

Check that the product, price, stock, attributes, variations, and descriptions exist in WooCommerce.

02

Confirm provider access

Verify the saved provider connection, account limits, and server-to-provider requests without exposing the secret.

03

Test for conflicts safely

Use staging to check caching, security plugins, theme conflicts, and browser-console errors.